Search Packages

Search Packages are the collection of saved searches. You can save a frequently used search query to use it in the future without typing it explicitly.

My Packages contains all your Search Packages, whereas, the Search Packages by vendors are grouped under Vendor Packages. Additionally, the search packages that are shared by other users are grouped under Shared Packages.

Adding a Search Package

  1. Go to Settings >> Knowledge Base from the navigation bar and click Search Packages.

../_images/LP_KB_SP_AddIcon.png

Search Packages

  1. Click Add to open the Saved Search Package panel.

  2. Provide a Name and a Description.

../_images/LP_KB_SP_Add_SeachPackage.png

Adding a Search Package

  1. Click Submit to open the Saved Searches panel.

../_images/LP_KB_SP_Add_SearchPackage_AddIcon.png

Saved Searches

  1. Click Add to open the Saved Search panel.

../_images/LP_KB_SP_Add_SearchPackages_SavedSearch.png

Adding Saved Search Information

  1. In the Saved Search Information section, provide a Name, an Identifier, and select a Package.

  2. Enter a Query.

    Note

    Click Decode to convert the URL encoded search string to Logpoint search query format.

  3. Click Submit.

Note

  • Click the My Packages drop-down at the top-left corner of the panel and select the Vendor Packages to access the Vendor Search Packages page.

  • Similary, click the My Packages drop-down at the top-right corner of the panel and select the Shared Packages to access the Shared Search Packages page.

Managing Saved Searches

Click the Manage Saved Searches icon under the Actions column of a particular package to view or manage the saved searches of that package.

../_images/LP_KB_SP_ManageSavedSearchIcon.png

Search Packages

Saved Searches

Lists the saved search queries in Logpoint. Click a Saved Search to automatically feed it to the search bar and display the results.

Cloning Saved Searches

  1. Go to Settings >> Knowledge Base from the navigation bar and click Search Packages.

  2. Click the Manage Saved Searches icon under the Actions column of the relevant search package.

  3. Click the Clone icon under the Actions column for the saved search.

    ../_images/LP_KB_SP_SavedSearches_CloneIcon.png

    Saved Searches

    1. To clone multiple saved searches, select the respective searches. Click the More drop-down menu, choose Clone Selected Saved Searches and click Yes to proceed.

    ../_images/LP_KB_SP_SS_CloneSelected.png

    Cloning selected Saved Searches

    1. To clone all the saved searches, click the More drop-down menu, choose Clone All Saved Searches, and click Yes to proceed.

    ../_images/LP_KB_SP_SS_CloneAll.png

    Cloning all Saved Searches

    The Cloning Saved Searches panel opens.

    ../_images/LP_KB_SP_SavedSearches_ClonePanel.png

    Clone Saved Searches panel

  4. Enter new names for the cloned searches.

  5. Check the Replace Existing? checkbox to replace an existing package with the same name.

  6. Click Clone.

Registering from a Public API

  1. Go to Settings >> Knowledge Base from the navigation bar and click Search Packages.

  2. Click the Manage Saved Searches icon under the Actions column for the search package.

  3. Select the Click to register from public api icon under the Actions column of the relevant saved search.

    ../_images/LP_KB_SP_SavedSearches_RegisterAPIIcon.png

    Saved Searches

    1. To register multiple saved searches from a public API, select the relevant searches. Click the More drop-down menu and choose Add Selected to Public API.

    ../_images/LP_KB_SP_SS_RegisterSelected.png

    Registering selected Saved Searches

    1. To clone all the saved searches, click the More drop-down menu and choose Add All to Public API.

    ../_images/LP_KB_SP_SS_RegisterAll.png

    Registering all Saved Searches

Note

You can unregister a saved search from the public API using the same method.

Exporting Search Packages

  1. Go to Settings >> Knowledge Base from the navigation bar and click Search Packages.

  2. Select the packages to export.

../_images/LP_KB_SP_Export.png

Search Packages

  1. Click Export.

  2. Save the exported package.

Note

You can only export the packages in the My Packages section.

Importing Search Packages

  1. Go to Settings >> Knowledge Base from the navigation bar and click Search Packages.

../_images/LP_KB_SP_Import.png

Search Packages

  1. Click Import.

  2. Browse for the search package file.

  3. Click Upload.

Editing a Search Package

  1. Go to Settings >> Knowledge Base from the navigation bar and click Search Packages.

  2. Click the Name of the package that you want to edit.

../_images/LP_KB_SP_Edit.png

Editing a Search Package

  1. Update the information.

  2. Click Submit.

Sharing Search Packages with other users

  1. Go to Settings >> Knowledge Base from the navigation bar and click Search Packages.

  2. Click the Share Package With Logpoint icon under the Actions column of the relevant package.

    ../_images/LP_KB_SP_ShareIcon.png

    Search Packages

    1. To share multiple Search Packages, select the relevant packages. Click the More drop-down menu, choose Share Selected To Users, and click Yes to proceed.

    ../_images/LP_KB_SP_ShareSelected.png

    Sharing selected Search Packages

    1. To share all the Search Packages, click the More drop-down menu, choose Share All To Users, and click Yes to proceed.

    ../_images/LP_KB_SP_ShareAll.png

    Sharing all Search Packages

Note

  • Click the Shared Packages link in the drop-down menu on the top-left corner of the panel to view the packages shared by other users.

  • You can unshare a search package using the same method.

Cloning Search Packages

  1. Go to Settings >> Knowledge Base from the navigation bar and click Search Packages.

  2. Click the Clone Package icon under the Actions column for the package.

    ../_images/LP_KB_SP_CloneIcon.png

    Search Packages

    1. To clone multiple Search Packages, select the relevant packages. Click the More drop-down menu, choose Clone Selected Packages, and click Yes to proceed.

    ../_images/LP_KB_SP_CloneSelected.png

    Cloning Selected Search Packages

    1. To clone all the Search Packages, click the More drop-down menu, choose Clone All Packages, and click Yes to proceed.

    ../_images/LP_KB_SP_CloneAll.png

    Cloning Selected Search Packages

    The Clone Search Package panel opens.

../_images/LP_KB_SP_ClonePanel.png

Clone Search Package Panel

  1. Enter a new Name for the cloned package.

  2. Select the Replace Existing? checkbox to replace an existing package with the same name.

  3. Click Clone.

Deleting Search Packages

  1. Go to Settings >> Knowledge Base from the navigation bar and click Search Packages.

  2. Click the Delete icon under the Actions column of the relevant package.

    ../_images/LP_KB_SP_DeleteIcon.png

    Search Packages

    1. To delete multiple Search Packages, select the respective packages. Click the More drop-down menu and choose Delete Selected Packages.

    ../_images/LP_KB_SP_DeleteSelected.png

    Search Packages

    1. To delete all the Search Packages, click the More drop-down menu and choose Delete All Packages.

    ../_images/LP_KB_SP_DeleteAll.png

    Search Packages

  3. A delete confirmation dialog box appears on the screen. Click Yes to proceed.


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